Karsun Solutions LLC

Senior Unified Communications Architect

3 weeks ago
# of Openings
Information Technology


Karsun Solutions LLC is in the business of solving problems. Since 2009 as a premier consulting services company with a culture of innovation, Karsun offers a portfolio of Enterprise Modernization services to both civilian and defense Federal agencies. Karsun’s list of strong clientele includes U.S. Department of Homeland Security, U.S. General Services Administration, and the Federal Aviation Administration. Karsun combines years of institutional knowledge with a deep commitment to customer relationships, on every project. 


The idea candidate will be part of an important and exciting mission that provides information technology expertise, strategic vision and tactical implementations using frameworks that require cloud services that are virtualized, scalable, cost effective and that utilize DevOps practices.   A successful candidate is one who has had repeated success commanding respect as an articulate, creative problem solver comfortable acting as a trusted advisor and thought leader to senior Government customers, giving them expert advice on technical tradeoffs and risks, as well as designing technical solutions and commanding the respect of the highly technical engineers who will implement the solutions.


The Responsibilities include: 

  • Act as a trusted advisor to customers and technical authority in Unified Communications, and continued implementations of voice communications, policies and procedures.
  • Provide Tier IV troubleshooting expertise for critical for voice-related outages. Provide Root Cause Analysis (RCA) Reports.
  • Gather requirements and develops high level and low level designs, test artifacts, and configurations.
  • Establish an efficient and effective repeatable methodology for architecture and engineering solutions from concept to delivery of operations.
  • Provide recommendations for new products and technology for supporting Unified Architecture support.


Required Skills: 

  • 10+ years of experience providing Unified Communications architectural leadership.
  • 10+ years of experience managing relationships with senior technical customers.
  • 5+ years of experience implementing Unified Communications on an enterprise level.
  • 5+ Years implementing enterprise video conferencing solutions
  • 5+ Years implementing enterprise VOIP solutions
  • 5+ Experience with Microsoft Skype/LYNC, Polycom DMA and RMA, CISCO and AVAYA VOIP solutions.
  • Ability to document solutions with MS Office products: specifically, Word, Excel, Visio, and Project
  • Ability to effectively communicate, verbally and in writing, with management and peers

Desired Skills:

  • CTS-D certification is preferred.
  • Understanding of IP networking to a minimum of the Net+ level higher certifications preferred.

NOTE: US Citizen with the ability to obtain Public Trust and complete DHS Security Clearance; Ability to obtain DHS EOD suitability or Current DHS EOD preferred.


Qualifications (Education/Experience)

  • Bachelor’s Degree required; Master’s Degree preferred in a technical discipline


 Karsun Solutions is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.





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