Karsun Solutions LLC

  • Network Administrator

    Job Locations US-VA-Herndon
    Posted Date 2 weeks ago(12/3/2018 9:57 AM)
    ID
    1872
    # of Openings
    1
    Category
    Information Technology
  • Overview

    Karsun Solutions LLC is in the business of solving problems. Since 2009 as a premier consulting services company with a culture of innovation, Karsun offers a portfolio of Enterprise Modernization services to both civilian and defense Federal agencies. Karsun’s list of strong clientele includes U.S. Department of Homeland Security, U.S. General Services Administration, and the Federal Aviation Administration. Karsun combines years of institutional knowledge with a deep commitment to customer relationships, on every project. 

    Responsibilities

    Provides support to the end users on Linux servers, laptops, hardware/software issues on a timely basis.

    • Respond to queries from the ticketing system

    • Train new computer users

    • Support with on-boarding and off-boarding

    • Set up emails and configure new computer systems

    • Maintain G-Suites and users

    • Help with setting up desks i.e. phone, monitors etc., ensure laptop connectivity

    • Enters all new equipment into inventory software, checks equipment in/out to users, retires equipment and maintains the system and stations

    • Install, modify, and repair computer hardware and software

    • Reinstall software as necessary

    • Run diagnostic programs to resolve issues

    • Resolve technical issues with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems

    • Install computer accessories for users

    • Run reports to determine malfunctions that continue to occur

    Qualifications

    Required Skills:

    • Ability to handle incoming queries and troubleshoot issues related to computer systems, software, and hardware

    • Ability to set up equipment for users

    Desired Skills:

    • A+ Certification preferred 

    • Active Directory experience

    Qualifications (Education/Experience):

    • BA or 5 years’ similar work experience

     

    Karsun Solutions is an “EEO/AA/M/F/Vet/Disability Employer”

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